For customers who have fallen behind on their bills
About LADWP Cares
Whether you’re past due or need help staying current on your payments, we can help you find the resources you need from a bill discount to set monthly payments, extended payment arrangements and state utility bill assistance, plus more!
Get Bill Assistance
Up to $15,000 for Water Bills
Up to $15,000 tax free available for income-qualified households to pay overdue water and sewer utility bills through the Low Income Household Water Assistance Program (LIHWAP).
LADWP is pleased to offer a discount to customers who qualify. Eligible devices include, but are not limited to, motorized wheelchairs, respirators (all types), dialysis machines, suction machines, apnea monitors, iron lungs, electronic nerve stimulators, and others.