Customer Service
Your one-stop shop for self-service resources and information on starting service, utility usage, services and outages.
Programs and Rebates
We have a variety of energy efficiency and water conservation rebates and programs for Commercial customers . These programs are specifically designed to help you save energy, water and money.
Small Business Support
Our Small Business Support (SBS) Group is here to assist LA’s small businesses.
Rates
Learn more about your water and power rates.
About Your Services
Learn more about your Meter Information
Meter Information
Understanding your meter information can help you monitor consumption, identify fluctuations in usage and determine appropriate measures to achieve savings
Learn more about your Power Quality
Power Quality
The Power Quality Group (PQG) performs troubleshooting, testing, analysis, evaluation, and provides solutions to power quality complaints from our residential, commercial, and industrial customers.
Commercial News
Article
9th Annual Sustainability Awards Honors 19 Key Account Customers
Customers were recognized for their installation of EV chargers and significant reductions in carbon emissions and water use resulting from participation in our rebate programs.
Article
Demand Response in Action: Bank of America Plaza
For LADWP and dozens of its commercial and industrial (C&I) customers around Los Angeles, June brings not only the transition from spring to summer, but also the start of the demand response season.
Event
Power Service Planning Design Process - June 2024
Join us for a live webinar to discuss the Power Service Planning Design Process. Hosted and presented by the Power New Business and Electrification Division of the Los Angeles Department of Water and Power.
Report a Problem
Report scam, fraud, utility theft, tampering and waste
Get Support
Find the resources and assistance you need to manage your account or report a problem.