Whether you must keep shelves full in a retail space or maintain stock in an e-commerce store, you've likely felt the pressure and frustration of supply chain issues and shortages. Sourcing the products you need may be difficult, but you can prepare for these challenges and keep your business running smoothly with the following tips.
Keep track of your stock
If you don't already have a system to track inventory and flag things that need to be replenished soon, now is the time to implement it. Staying on top of your inventory can give you an idea of popular items that sell quickly and determine when you should reorder.
Focus on forecasting
Keep tabs on essential products in your supply chain, including their prices, shipping times and other factors that may impact when — or if — you can receive them. The earlier you identify potential problems in your supply chain, the faster you can react and determine the next best steps.
Prioritize good customer service
Shortages affect almost every industry, and customers feel frustrated, too. Now is the time to keep customers in the loop and give realistic — as opposed to optimistic — expectations when it comes to delays. Customers would rather know a long wait is ahead than be surprised and disappointed when promised delivery dates are pushed back multiple times.
Rethink product displays
If you've been out of a particular product for a while, it may be time to reconsider how you display or highlight your wares. Retail stores can rearrange displays to highlight new, available items, and online retailers can push products that are low in stock and others that can ship quickly.
Diversify your supply chain
If your current supplier has delayed crucial products with no end in sight, it may be time to consider alternatives. In these challenging times, it's wise to work with multiple suppliers and weigh your options. Fortifying your supply chain can help you mitigate your risks and have a backup plan in case of more delays.
Supply chain issues will likely continue to cause disruptions in the future, so your business should have a plan to prepare for all outcomes. Keeping customers informed, keeping track of stock and fortifying your supply chain can help your business overcome these challenges.
July 2025 Empowering Small Business
LADWP's monthly Empowering Small Business Newsletter helps inform industry-specific small business customers about LADWP news, conservation programs and ways to save on their bill.
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