Customer News
Celebrating Black History Month
We’re celebrating black excellence within LADWP and our communities by highlighting LADWP leaders in social media videos, promoting contracting opportunities at a Supplier Diversity Fair, and engaging with the community at local parades.
Heat Pump Water Heater Rebate
Residential customers can now receive rebates up to $300 per ton for qualified HVAC central heat pumps, and up to $1,500 per unit for qualified heat pump water heaters.
Get Up to $15k for Your Water Bill
Through California’s Low Income Household Water Assistance Program (LIHWAP), you can get up to $15,000 to pay overdue water utility bills or up to $316 to pay current bills. Apply before March 31, 2024.
Be a Power Saver
Register your smart thermostat in Power Savers and earn up to $120 each year you participate and stay enrolled.
Don’t Be a Victim
Scammers never rest. If you get a call from someone saying they’re from LADWP and demanding an immediate debit/credit card payment to avoid a same day disconnect - HANG UP!
Customer Support Saturdays
Get help enrolling in financial assistance programs with our bilingual representatives at Crenshaw, Watts and North Hills Customer Service Centers on February 24; March 9 and 23.