Customer Service Center

Hollywood Customer Service Center

  • Appointment Required
    Yes
  • Parking availability
    Street metered
  • EV charging
    No
  • ADA accessibility
    Braille large print available
    ADA window
  • Language support
    Language Line available
  • Community room available
    No
  • Hours
    Hollywood Customer Service Center will be closed Monday, July 22, 2024 – Friday, July 26, 2024.

    Please visit the following offices for assistance (open for walk ins and appointments).

    JFB
    111 N. Hope St.
    Los Angeles, CA 90012

    Crenshaw
    4030 Crenshaw Blvd.
    Los Angeles, CA 90008

    Van Nuys
    6550 Van Nuys Blvd
    Van Nuys, CA 91401

Hollywood Customer Service Center address

  • 6547-B Sunset Blvd.
    Los Angeles, CA 90028

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Open Monday through Friday from 9:00 a.m. to 5:00 p.m. (closed holidays). You can make an appointment to visit a Customer Service Center near you by calling 1-888-999-0477. 

Please note: this telephone number is solely for the purpose of booking an appointment to visit one of our offices. Specific questions regarding your LADWP account can be answered by calling our Customer Contact Center at 1-800-342-5397. 

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